A vacancy exists for a Ward Clerk based at Life Beacon Bay Hospital, reporting to the Unit Manager, Annatjie Hendriks. The successful candidate will contribute towards the optimal functioning of the nursing team through effective: interdepartmental liaising, communication and administrative support to the nursing team. In addition, the successful candidate will be responsible for overall control of stock and billing in the Unit

 

Critical Outputs

Ensure optimal, professional service levels whilst understanding and striving to achieve targets.

Fulfill the duties of being the point of contact for all non-medical queries patients and their families may have.

Process incoming and outgoing calls and ensure messages are effectively and promptly communicated

Transcribe verbal orders and complete request forms for tests and referrals to other departments when requested by medical professionals.

To ensure the speedy and effective execution of non-nursing activities.

Attend meetings and in-service training as scheduled.

Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.

Elimination of medical legal risks through the correct identification and filing of patient’s documentation.

Maintenance of a positive appearance and behaviour, within and outside of the hospital

Live up to the Quality principles.

Professional secrecy and discretion during contact with customers and colleagues.

Ensuring of effective communication between customers and colleagues.

Assist Unit Manager with staff planning, scheduling and monthly reports

Ensure cost-efficiency regarding staff planning, stationery and documentation orders as required by your position

Perform ad-hoc administrative duties as delegated

Meticulous billing and stock control

Daily count of high value items

Daily ordering of ethical and surgical stock

Monthly stocktaking

Monitoring expiry dates of all items and managing as per protocol

Informing the Unit Manager of any stock issues and shortages

Ensuring that stock is available at all times

 

Requirements

 

Grade 12

Sound knowledge of stock control in a hospital environment

Understanding of the private healthcare industry, its challenges and role players would be an advantage.

Computer proficiency

Ability to work in a stressful environment

Good interpersonal skills

Time management ability

Knowledge of emergency plans and actions

 

Competencies

 

Problem-solving, analysis and judgement

Resilience

Engaging diversity

Verbal & written communication and presentation

Influencing

Drive & energy

Excellence orientation

Ethical behaviour

Building relationships

Customer responsiveness

Organisational awareness

 

Interested candidates can send their CV