Unit Manager

at Life Carstenview
Location Johannesburg, Johannesburg, South Africa
Date Posted
Category Management
Work Hours Day
Salary Units MONTH
Currency ZAR



A vacancy exists for a Unit Manager at Life Carstenview Mental Hospital. The position will report to the Clinic Manager, and the successful candidate will be responsible for managing and coordinating the effective delivery of quality mental health support and resources to achieve the company and hospital objectives of quality, growth, sustainability and people.


Critical Outputs

Effective clinical leadership through:


Lead the implementation of the nursing care plan and co-ordinate and facilitate the delivery of the correct treatment plan within the correct MDT program in order to achieve clinical outcomes.

Function as clinical expert in achieving patient outcomes.

Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.

Promote customer satisfaction within the unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.

Implement national quality initiatives within the unit with the focus on improved clinical outcomes and report accordingly.

Identify clinical and safety risks and trends in all the above, implement corrective action where necessary, and monitor on an ongoing basis.

Initiate and drive unit specific best operating practice, communicate these for wider

implementation and participate in hospital specific marketing initiatives.

Effective people management through:


Demonstrate visible leadership in respect of LHC values, operating model, Nursing strategy and image of the profession, actively sponsor LHC initiatives and projects to ensure continued and improved productivity.

Drive and manage all people related processes within unit.

Effective financial management (including equipment) through:


Participate in business planning and budgeting processes and manage nursing costs according to budget.

Manage stock utilization and drive product management processes within unit together with

relevant stakeholders.

Ensure staff are trained on the operation of equipment within the unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.

Ensure staff work within the Health and Safety at Work Act and infection control standards to ensure that professional duties are undertaken in such a manner that protects patients, visitors and colleagues from hazards

Effective relationships with internal & external stakeholders through:


Build and maintain productive relationships with internal and external stakeholders (i.e. HOD’s,

Enabling functions, patients, family members, service providers etc.) through ongoing communication and feedback.

Build and maintain productive relationships with doctors by agreeing professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes, functioning as an advocate for LHC and communicate the impact of industry challenges on the Nursing profession.

Conduct duties to meet the requirements of quality patient care, ensuring that all nursing activities carried out comply with SANC regulations, relevant legislations and Life Healthcare policies and procedures

Maintain the safety, confidentiality and dignity of patients and their families




General Nursing & Psychiatry Degree/Diploma

Knowledge of Mental Healthcare Act & other relevant legislation

Current registration with SANC

Proven leadership and people management skills

Understanding of the private healthcare industry, its challenges and role players would be an advantage

Understanding of labour legislation, financial and chain management principles

Computer proficiency

Driver’s license and ability to travel




Problem-solving, analysis and judgement


Engaging diversity

Verbal & written communication and presentation


Drive & energy

Building relationships

Customer responsiveness

Organisational awareness

Excellence orientation

Ethical behaviour


Interested candidates can send their CV