Telesales Representative

at Vessel Inspection Services
Location Johannesburg, South Africa
Date Posted
Category Sales & Retail
Work Hours Day
Salary Units MONTH
Currency ZAR
Street Address Johannesburg





Engineering Services Company is looking for strong willed Telesales Rep to generate new and existing business. This is a 3

month fixed term contract, to be reviewed after the 3 month period, with the possibility of a permanent role. The position is based in Craighall Park Salary on offer is R5500 + commission per month.


Areas of Responsibility (Your duties will

include but are not limited to)












  • Contact potential and existing customers to

inform them about a product or service.




  • Answer questions about products and the





  • Ask questions to understand customer

requirements and for the purpose of closing sales




  • Direct prospects to the technical sales

team when necessary




  • Place and process orders in an accurate





  • Ensure that correct quantities of stock are





  • Ensure that you are well trained in the use

of the company CRM to assist client/s




  • Have suitable/extensive knowledge services








  • Enter and update customer information in

the CRM/database




  • Keep records of calls and sales and note

useful information




Customer Service




  • Handle customer grievances to preserve the

company’s reputation




  • Go the “extra mile” to meet sales quota and

facilitate future sales








  • Support department managers and co





  • Actively participate as a member of the





  • Performing any other task, not specified

herein, which from time to time may be assigned by the manager.




Housekeeping and Safety Standards




  • Ensure that cleaning and housekeeping

standards on equipment and work areas are maintained according to laid down

standards and norms.




  • Ensure Personal hygiene standards are





  • Take reasonable care for own health and

safety as well as the health and safety of others




  • No interference or abuse of any health, safety

and environmental welfare equipment.




  • Be actively involved in the OHS System,

partake in OHS activities as and when directed.




Knowledge, skills, and experience required




Educational Background:




  • Grade 12




  • Must be able to read, write, speak, and

understand Afrikaans & English




  • Proven experience as telesales

representative or other sales/customer service role




  • Proven track record of successfully meeting

sales quota preferably over the phone








  • Good knowledge of relevant computer

programs and telephone systems




  • Ability to learn about products and

services and describe/explain them to prospective clients




  • Excellent communication and interpersonal





  • Cool-tempered and able to handle rejection




  • Outstanding negotiation skills with the

ability to resolve issues and address complaints




  • Operational Agility




  • Ensure Vision, Mission and Values underpin

all activities




  • Ability to show initiative


  • Self-motivated and reliable


  • Performance Driven


Interested candidates can send their CVs