Telesales Representative

at Softtek
Location East London, East London, South Africa
Date Posted
Category Sales & Retail
Work Hours Day
Salary Units MONTH
Currency ZAR


Job Description

To increase sale volumes by receiving and processing customer orders and improve customer relations by attending to customer queries

Duties and Responsibilities:

Ensure certification of previous day’s orders – planned for and ready for delivery at start of day

Ensure stock position is verified at 08:00 hours every morning

Ensure that all customers on call schedule are contacted

Ensure that orders generated using 1.5 Matrix

Ensure that orders are captured on Flowcentric

Ensure that customer is advised of order number and Telesales Rep name

Follow up on order status throughout the day

Ensure that all processed orders are captured (per customer) and filed on a daily basis and signed off by individual representatives

Ensure that customer queries are attended to


Minimum: Certificate in Marketing


MS office



Good customer relations

Able to work with minimum supervision

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