System Support Engineer

at Arid Consulting
Location Cape Town, Cape Town, South Africa
Date Posted
Category Computer & IT
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR

Description

Description

 

We are looking for an Implementation & Support Engineer

to install, maintain, repair and support hardware and software implemented. As an Implementation & Support Engineer you must be well versed in computer systems and network functions as well as have the abilities required to implement hardware.

 

The ideal candidate will be able to work diligently and accurately

and will possess a great problem-solving ability to fix issues and ensure functionality. The goal is to install and maintain high quality solutions at our valued customers.

 

Your responsibilities will include:

 

 

 

  • Test, configure and implement solutions (hardware &

software)

 

 

 

  • Maintain and repair barcoding equipment (e.g. printers and

scanners)

 

 

 

  • Troubleshoot solution failures or bugs (hardware and/or

software related) and provide solutions to restore functionality

 

 

 

  • Keep records of repairs and fixes for future reference

 

 

 

  • Offer timely technical support and teach users how to

utilize solution(s) correctly

 

 

 

  • Provide technical assistance and resolution as necessary

 

 

 

Skills,

Knowledge & Experience:

 

 

 

  • Ability to use hand and power tools

 

 

 

  • Thorough knowledge of computer systems and IT components

 

 

 

  • Excellent troubleshooting skills

 

 

 

  • Excellent communication abilities

 

 

 

  • Ability to quickly grasp complex concepts

 

 

 

  • Must be able to work in a team environment but should also

be able to work unsupervised

 

 

 

  • Must exhibit a commitment to continuous learning

 

 

 

  • Willingness to work overtime as and when required

 

 

 

  • Must have own vehicle

 

 

 

  • Willingness to travel by car or by air to customers

 

 

 

  • Documentation skills will be an advantage (compile

manuals, specifications, etc.)

 

 

 

  • Relevant certifications (e.g. A+/N+) will be an advantage

 

 

 

  • Networking experience will be an advantage

 

 

 

  • Relevant database (SQL and/or MySQL) experience will be an

advantage

 

 

 

  • Basic knowledge/understanding of DC electricity will be an

advantage

 

 

  • Software development skills – optional

 

 

  • Able to communicate professionally in Afrikaans and

English

 

 

Interested candidates can send their CV