|Location||Mthatha, Mthatha, South Africa|
An exciting opportunity has arisen within Life St Mary’s Private Hospital for a Switchboard Operator, reporting to the Admissions Supervisor, Nosipho Thomas. The successful candidate will contribute to the effective management of the telephone service of the Hospital
Answering the switchboard
Updating the telephone lists.
Direct calls to the right department
Assist wards and Doctors with faulty telephones / lines.
Assist Admission staff with admission duties where possible.
Any other duties or tasks that may arise during the normal course of the day.
Updating speed dials on switchboard.
Assist internal and external customers with queries
Grade 12 and at least 2 years’ hospital experience
Experience in customer care will be advantageous
Excellent interpersonal skills with good relations with doctors, hospital staff and suppliers.
Strong customer orientation.
Very energetic and well organized.
Must be able to work under pressure in a constantly changing environment.
Computer literacy is required.
Excellent written and verbal communication
Problem-solving, analysis and judgement
Verbal & written communication and presentation
Drive & energy
Leading my example
Interested candidates can send their CV