Service Advisor

at Definitive Placements
Location Johannesburg, South Africa
Date Posted
Category Business Operations
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR
Street Address Johannesburg

Description

Job Summary

  • MAIN PURPOSE OF JOB:
  • To provide an excellent service by understanding the customer needs, providing
  • advice and offering solutions.

 

 

  • MAIN JOB FUNCTIONS:
  • Act as the first point of contact with the client on walk-in/tow-in side of the
  • business in a friendly and supportive manner.
  • Welcome customers and capture the relevant information, assuring that the client
  • needs are addressed.
  • Follow up on parts ordered, and bookings are made to suit customer – daily.
  • Keep customers up to date about information on status of the vehicle.
  • Handle queries/concerns of customers as per the customer concerned – daily.
  • Make out job cards, accurately and timeously and put job cards through for
  • costing – daily.
  • Maintain reasonable control over sublet supplies, using competent suppliers at the
  • best costing and who can provide timeous delivery.
  • Collect payments from customers that are due, prior to handing back the vehicle.

 

Interested candidates can send their CV

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