Senior Teller & Bulk Deposits Teller

at CINTE Group Finance
Location Simon's Town, Cape Town, South Africa
Date Posted
Category Banking
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR

Description

Senior Teller & Bulk Deposits Teller

Department Retail & Business Banking

Purpose of the job

Provide top class service to customers in a professional and friendly manner, through account transactions, providing information and advice to banking customers and non-customers on the banks products and services. Paying special attention to detail policy and procedures.

Duties And Responsibilities

Main Focus Areas

  • Customer Service.
  • Cross selling of bank’s products and services.
  • Processing Foreign currency switches for all currencies
  • Redemption of remittances
  • Cash withdrawals and deposit taking • Transaction capturing.
  • Provide accurate information to customers at all times.
  • ATM custodian
  • Achieve and maintain a high level of customer service at all times.
  • Adhere to policy and procedure both internal and external for the protection of the customer.
  • To complete all customer transactions efficiently and accurately

Qualifications and Work Experience

  • 2 ‘A’ Levels
  • 5 ‘O’ levels including Mathematics and English
  • Relevant degree and IOBZ Diploma is an added advantage
  • 1 Year experience in Senior Telling or Bulk Deposits Telling preferably in a banking environment.

Skills and Competencies:

  • Good problem-solving skills, expressing the ability to question, listen and understand and respond to customer queries timely.
  • The ability to show empathy (where necessary) to diffuse and resolve customer dissatisfaction.
  • Friendly, cheerful and well groomed.

 

 

Skills

Good problem-solving skills, expressing the ability to question, listen and understand and respond to customer queries timely.
The ability to show empathy (where necessary) to diffuse and resolve customer dissatisfaction.
Friendly, cheerful and well groomed.

Qualifications

2 ‘A’ Levels
5 ‘O’ levels including Mathematics and English
Relevant degree and IOBZ Diploma is an added advantage

Educational Requirements

2 ‘A’ Levels
5 ‘O’ levels including Mathematics and English
Relevant degree and IOBZ Diploma is an added advantage

Responsibilities

Customer Service.
Cross selling of bank’s products and services.
Processing Foreign currency switches for all currencies
Redemption of remittances
Cash withdrawals and deposit taking • Transaction capturing.
Provide accurate information to customers at all times.
ATM custodian
Achieve and maintain a high level of customer service at all times.
Adhere to policy and procedure both internal and external for the protection of the customer.
To complete all customer transactions efficiently and accurately

Experience Requirements

1 Year experience in Senior Telling or Bulk Deposits Telling preferably in a banking environment.

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