Quality Administrative Support Clerk

at Life Vincent Pallotti Hospital
Location Cape Town, Cape Town, South Africa
Date Posted
Category Admin & Office
Work Hours Day
Salary Units MONTH
Currency ZAR



A vacancy exists for a Quality Administrative Support Clerk, Permanent on Demand, based at Life Vincent Pallotti Hospital, reporting to the Quality Manager The successful candidate will be responsible for supporting quality efforts and will contribute towards the optimal functioning of the hospital Quality Department through effective administrative support to the QSSS and through interdepartmental liaison and communication.


Critical Outputs

Support the Quality Manager in delivering a superior quality service



Administrative :


Perform administrative duties relating to Quality (QMS) and Environmental (EMS) processes

Capture, extract, collate and compile data and reports

Manage and maintain an efficient record and filing system

Attend meetings and in-service training as scheduled

Take minutes of Health and Safety meetings and other, as required

Assist the QSSS with coordinating and arranging of Quality and Legal training and Quality workshops

Assist the QSSS with coordinating and arranging of Quality Audits ( Internal & External )

Assist with incident investigation

Assist with Quality Improvement initiatives

Document Control:


Manage an effective document control process

Implement and/or maintain the electronic document control system

Monitor the document control process in the hospital/facility



Compile documentation to be submitted to COID

Follow up with COID regarding submitted COID incident documentation

Follow up on accounts generated through the COID process




Grade 12

Strong computer literacy and competence in full Microsoft office suite is essential

Experience in dealing with customers

Commitment towards continuous improvement

Ability to work independently and manage time

Reliable, motivated and hardworking

Professional with integrity

Confidentiality and discretion during contact with customers and colleagues.

Knowledge of medical terminology will be advantageous

Knowledge of hospital procedures will be advantageous

Secretarial experience/qualification is advantageous

Qualification or experience in ISO 9001: Quality Management System or Occupational Health and Safety advantageous




Planning & organising


Verbal & written communication

Action orientation

Organizational awareness

Building relationships

Problem solving

Attention to detail

Drive & energy

Excellence orientation


Interested candidates can send their CV

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