Operations Controller

at MPC Recruitment
Location Durban, South Africa
Date Posted
Category Admin & Office
Work Hours Day
Salary Units MONTH
Currency ZAR
Street Address Durban



Job Description:


Our client, a leader as a global logistics provider, seeks to appoint an experienced Operations Controller to join their team based in Durban.


The successful incumbent will be responsible for ensuring the accurate and timely movement of ocean freight to and from specific locations.


Job Duties


  • Provide routing instruction to Origins based on the Shipping Instructions received from Country Customer Management


  • Capture Customer Booking in TANGO and assign to Origin office


  • Activate and/or create Consol House, B2B and Handover shipment in TMS


  • Verify data entry quality and request corrections from Origin


  • Track cargo from POL via transhipment port until arrival in South Africa POD.


  • For B2B LCL monitor transhipment and update ETA and transhipment details


  • For B2B and handover LCL update shipment arrival information in TMS


  • For B2B and Handover LCL enter Warehouse Partner on CRR Leg


  • For B2B LCL receive Co-Loader’s Arrival Notice


  • Request cargo release information, documents, and freight invoice from Co-Loader


  • Ensure that Original MBL is surrendered to Co-Loader at origin or destination


  • Check actual shipment arrival date with Co-Loader and confirm in TMS
  • Create exceptional and accessorial income reserves and cost accruals in TMS


  • Check shipment arrival at CFS (Container Freight Station) and confirm in TMS


  • Manage and resolve invoicing disputes with vendors


  • Request update from/with MDM Team (Master Data Management)


  • Send 'Shipping Advice' and 'Arrival Notice' to Consignee


  • Determine optimal vendor, routing, and price for LCL trucking based on Country Customer Management recommendation or as per agreed vendor matrix


  • Provide delivery instructions to trucking vendors


  • Continuously monitor shipment pickup status at CFS


  • Prepare outgoing invoice and inform Country Customer Management to proceed with on-time invoicing


  • Receive and/or upload relevant Vendor documents Job Requirements


  • Matric


  • Minimum 3-4 years’ experience


  • Strong computer skills


  • Must work well within a team


  • Attention to detail and accuracy


  • Effective communication skills and professional communication etiquette


Interested candidates can send their CV

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