Operations Analyst

at Rescume Recruitment
Location Cape Town, Cape Town, South Africa
Date Posted
Category Computer & IT
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR

Description

Description

Minimum Requirements:

Must have matric

Must be credit and criminal clear

Must be willing to work day shifts and night shifts

Must have at least 6 months call centre and IT experience

Duties:

·
Assist in the management and control of the operating facilities
of Our clients Data Centres to ensure effective service delivery
through systems and process availability

· Monitor and manage batch processes for the effective and efficient

· delivery of SLA’s

· Deliver high quality 24/7 2nd line
support to ensure problem resolution and enable user service and support
by understanding our clients business applications and supporting
technologies

Interested candidates can send their CV

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