Description

Job description

Purpose of the job

 

To perform IT support and maintenance activities in a high pressure environment, on the organization’s infrastructure and end-user IT facilities, ensuring timely resolution of technical issues and successful delivery of maintenance and projects.

 

Key Responsibilities

 

Network and Communication support, Microsoft and Office backend support, End-User Desktop Support, IT Operational Support, Software support and escalations.

 

Minimum Qualitfications

 

Matric with National Diploma in Information Technology/ Information System or relevant IT Qualification form an accredited educational institution

 

A+ or equivalent industry qualification

 

N+ or equivalent industry qualification

 

Windows Server and Active Directory management experience

 

Working experience supporting ICT Infrastructure and its associated technologies.

 

Knowledge, Skills and Competencies:

 

Ability to analyse, resolve problems and perform root cause analysis

 

Understanding of available technologies and features

 

Solid understanding of infrastructure solutions according to the technology and system architectures

 

Attention to detail

 

Work well under pressure

 

Organised and result driven

 

Customer and relationship focus

 

Initiative

 

Teamwork

 

Training will also be provided.

 

Interested candidates can send their CVs