Insurance Call Centre Agents

at iTalk2U
Location Johannesburg, Johannesburg, South Africa
Date Posted
Category Customer Service
Work Hours Day
Salary Units MONTH
Currency ZAR







iTalk2U is the first mobile call centre in South Africa. We at

iTalk2U decided to develop this platform back in April 2020 when we first went

into a nationwide shutdown. It then became clear to the world that working from

home is possible with the right tools and mind-set. Our platform provides the

perfect tool to both learn and make money at the same time from the comfort and

safety from one’s own home. We have developed a user friendly platform whereby

anyone in South Africa with the right equipment (A P.C. or Laptop at home with windows 10, Wi-Fi and a headset) as

well as an email account can register, complete the easy to learn online

modules thereafter the complete the online assessments. After the training modules

are complete one can start dialing and making money under the guidance of our

Management Team. An individual’s earning potential is uncapped and can be

tracked on a daily basis on a sales consultant’s dashboard.








We are currently recruiting for our new campaign-Holland which is going

live on our platform on the 1st September 2021.












Job Description:








  • Contributing to and driving

sales by effectively calling clients.








  • Achieving sales targets and

converting outbound leads.








  • Ensuring your product knowledge

is passed on to clients.








  • Responsible for processing all

correct information onto final sales.








  • Adhering to sales team

standards checklist skills.








  • Possess exemplary customer

service skills.








  • Will have excellent written and

verbal communication skills.








  • Self-motivated and confident

individual who is able to work as part of a team.








  • Be able to communicate with a

wide range of clients.








  • Is resilient, driven and enjoys

reaching targets.








  • Great organizational

capabilities and the ability to pay great attention to detail.
















Min of 6-12 months Outbound Sales experience (Candidates with

outbound insurance experience will be advantageous)




  • Extensive computer knowledge


  • Well Spoken


  • Good communication skills


  • Independent worker


  • Self-motivated individual


Interested candidates can send their CV