Individual Life Claims Consultant

at MPC Recruitment
Location Johannesburg, South Africa
Date Posted
Category General
Work Hours Day
Salary Units MONTH
Currency ZAR
Street Address Johannesburg


Job Description:


A dynamic and vibrant player in South Africa’s financial services industry is looking for 2x Individual Life Claims Consultant’s to join their team What you’ll be doing if you get the job:


The purpose of this role is responsible to drive the formulation and implementation of the risk model and underwriting philosophy, analyse claims and other data when assessing claims.


Providing feedback on all claims, liaising with relevant stakeholders, and utilise their skills, knowledge, and experience to make appropriate and accurate decisions on claims worked on. Assessment of income, disability and critical illness claims following policy terms and claims philosophy as well as facilitate case management programmes where applicable to assist claimants in their return to work.


Your qualifications:


  • Grade 12 (Essential)


  • Relevant tertiary qualification; a medical degree preferable Your Outputs (include but is not limited to):


  • Evaluate claims forms and supporting documentation in preparation of making an payment decision


  • Gathering information and various types of reports from medical practitioners


  • Compare the reports to our existing claims criteria to establish if claim is payable


  • Decide on levels of provisions to be raised based on information received


  • Writing claims assessment standards/policies


  • Auditing/QA of work done by peers


  • Deliver claims payment decision


  • Determine requirements / documents required to evaluate claims


  • Liaise with relevant re-insurers to determine validity of claims and get their approvals where required


  • Explain and communicate final decisions to brokers and clients


  • Create schedules for payments and obtain relevant approvals Your experience:


  • Minimum 2-3 years’ experience as a claims assessor


  • Experience in both group and life individual life claims (Essential)


  • Sound Business and Operational knowledge of Insurance Industry administrative processes


  • Good knowledge of the business administration platforms


  • Familiar with Compliance Processes and Procedures in the Insurance Industry


  • Familiar with the business products and their rules and workings


  • Familiar with the business products and their rules and workings Your skills and character traits:


  • MS Office and PC literate


  • Accurate Typing Skills


  • Excellent verbal and written communication skills


  • Quality driven


  • Ability to pay attention to detail as accuracy is important


  • Using effective interpersonal skills to resolve conflict situations


  • Ability to work effectively with others and contribute to team task accomplishment


  • Ability to multi-task and manage multiple priorities


  • Have the ability to operate effectively under pressure


  • Task and deadline orientated


  • Analytical mind and above average problem-solving techniques


  • Strong sense of ownership


  • Pro-active and innovative


Interested candidates can send their CV

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