|Location||Johannesburg, Johannesburg, South Africa|
Admin & Office
A vacancy exists for a Hospital Secretary at Life Brenthurst Hospital, reporting to the Hospital Manager. A highly efficient, energetic and professional secretary is sought who will be able to cope with the demands and pressures of a very busy position. The incumbent will be responsible with liaising with a variety of internal and external stakeholders and will be expected to function at all levels within the management team.
Provide full secretarial support to the Senior Management Team which entails typing of all relevant correspondence and statistics, message taking, diary management and setting up of meetings as well as accurate and timeous minute taking.
Coordinating the issuing of patient files for legal matters
Management of catering arrangements and venue bookings for management functions.
The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
Maintenance of a sound filing system for hospital manager.
Managing and maintaining doctor malpractice insurance on the Keystone portal
Assisting other departments in the hospital with overflow work whenever possible.
Telephonic and face-to-face liaison with doctors, patients and other key stakeholders in the business and to ensure this is conducted in a professional manner.
Ad hoc projects and tasks which arise on a day to day basis. Assistance with complaint investigation and customer feedback.
Facilitate assistance to dissatisfied clients who presents to the management team in a positive and professional manner.
Agency billing process management.
Assist marketing in planning for hospital functions and events.
Matric certificate with an office administration qualification.
3 to 5 years Secretary/PA experience desirable.
Extensive knowledge of MS Office (Word, Excel, PowerPoint and Outlook), SAP knowledge will be an advantage.
The ability to deal with confidential matters and interact professionally at all levels, both internally and externally.
This demanding job requires a well organised, energetic and enthusiastic individual who is willing to go the extra mile.
Good interpersonal skills and communication ability as well as good telephone manner are essential.
The ability to work in a pressurised and demanding environment, accuracy and attention to detail are critical.
Basic financial knowledge will be an advantage.
Knowledge of organizing meetings will be advantageous.
Problem-solving, analysis and judgement
Attention to detail
Verbal & written communication skills
Planning & organising skills
Building relationships & networking
Ability to manage stress
Interested candidates can send their CV