Hospital Secretary

at Life Brenthurst Hospital
Location Johannesburg, Johannesburg, South Africa
Date Posted
Category Admin & Office
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR

Description

 

A vacancy exists for a Hospital Secretary at Life Brenthurst Hospital, reporting to the Hospital Manager. A highly efficient, energetic and professional secretary is sought who will be able to cope with the demands and pressures of a very busy position. The incumbent will be responsible with liaising with a variety of internal and external stakeholders and will be expected to function at all levels within the management team.

 

Critical Outputs

Provide full secretarial support to the Senior Management Team which entails typing of all relevant correspondence and statistics, message taking, diary management and setting up of meetings as well as accurate and timeous minute taking.

Coordinating the issuing of patient files for legal matters

Management of catering arrangements and venue bookings for management functions.

The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.

Maintenance of a sound filing system for hospital manager.

Managing and maintaining doctor malpractice insurance on the Keystone portal

Assisting other departments in the hospital with overflow work whenever possible.

Telephonic and face-to-face liaison with doctors, patients and other key stakeholders in the business and to ensure this is conducted in a professional manner.

Ad hoc projects and tasks which arise on a day to day basis. Assistance with complaint investigation and customer feedback.

Facilitate assistance to dissatisfied clients who presents to the management team in a positive and professional manner.

Agency billing process management.

Assist marketing in planning for hospital functions and events.

 

Requirements

 

Matric certificate with an office administration qualification.

3 to 5 years Secretary/PA experience desirable.

Extensive knowledge of MS Office (Word, Excel, PowerPoint and Outlook), SAP knowledge will be an advantage.

The ability to deal with confidential matters and interact professionally at all levels, both internally and externally.

This demanding job requires a well organised, energetic and enthusiastic individual who is willing to go the extra mile.

Good interpersonal skills and communication ability as well as good telephone manner are essential.

The ability to work in a pressurised and demanding environment, accuracy and attention to detail are critical.

Basic financial knowledge will be an advantage.

Knowledge of organizing meetings will be advantageous.

 

Competencies

 

Problem-solving, analysis and judgement

Resilience

Attention to detail

Self-management

Verbal & written communication skills

deadline driven

Planning & organising skills

Action orientation

Excellence orientation

Building relationships & networking

Customer responsiveness

Ability to manage stress

 

Interested candidates can send their CV