EHS Business Manager

at Life Healthcare
Location Durban, South Africa
Date Posted
Category Business Operations
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR
Street Address Durban

Description

A vacancy exists for a Business Manager in KZN (Coast East) to manage contracts and onsite clinics in the Durban and surrounding area. The successful candidate will report to the Regional Business Manager and will be responsible for rendering a quality service which is effective and efficient, and exceeds customers’ expectations.

 

Critical Outputs

Ensuring the delivery of a quality service to our customers in alignment with our agreed contract and SLA obligations

Direct and continuous engagement with customers, relationship building and sustaining these relationships & improving on the engagement across different levels, to foster cooperative relationships intended to optimally impact the delivery of an integrated wellness solution

Project manage all aspects of the assigned client portfolio

Ensure monitoring, documentation, facilitation and direct engagement with customers for queries regarding health solutions & respond within a timely and appropriate manner

Responsible for the effective and timeous delivery of high quality services to customers

Responsible for Business Reporting as required (internally & externally)

Manage and deliver contract reviews that are consistent with the overall business, health and wellness strategy and/or SLA

Strategically build relationships with identified stakeholders within the client organization to deliver on an integrated wellness solution

Actively identifying new business opportunities within the region supporting the EHS sales and marketing strategy

Achieving the business growth targets and retain clients within the region, in line with the business strategy, by meeting short, medium and longer term objectives

Responsible for contract renewals, annual increases, and client retention of assigned portfolio

Source new and upselling opportunities within assigned portfolio

Active leading, encourage and participation from all employees to achieve strategic objectives

Provide direction and inspire positive work behaviours in line with Life and EHS code of conduct and work place culture in the patch

Leading, guiding and managing the teams to ensure they receive the necessary information, infrastructure, logistics and functional support to achieve and meet their objectives

Demonstrating visible leadership in respect of the Life values, operating model and strategy

Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and controls

Escalation of identified risks to the correct reporting lines and follow-through on remedial actions required

 

Requirements

 

The following qualifications  and experience are required:

 

A business degree/ or appropriate relevant qualification in the Medical or Health Care field.

At least 5 years’ experience in a health related environment with some management experience in Occupational Health, Emergency care and Wellness industry will be an advantage.

Experience in administration, financial, operations and human resource management (including communication and training).

In addition, the post holder will be in possession of a valid Code 08 Drivers Licence, and have his/her own car available for his/her use. The vehicle must be reliable and have adequate insurance as travel between client sites is required. Occasional overnight trips may occur.

The individual must be a good professional role model. He/she must have good organisation and management skills, be an effective communicator and motivator and have good interpersonal skills.

Computer literacy is essential.

 

Competencies

 

Problem-solving, analysis and judgment

Resilience

Teamwork

Verbal & written communication skills

Business insight

Organisational awareness

Drive and energy

Excellence orientation

Ethical behavior

Building relationships & networking

Customer responsiveness

Motivating and developing people

 

Interested candidates can send their CV

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