Communications Assistant

at My HR Department
Location Somerset West, South Africa
Date Posted
Category Admin & Office
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR
Street Address Somerset West

Description

 

Description

 

Communications Assistant – Somerset West

 

This position will report to the Managing Director and the main function of this position is to communicate with clients through general incoming emails, phone, or WhatsApp messages.

 

You would be the ideal candidate if you have the following qualifications, experience, and key competencies:

 

Qualification

 

Grade 12  Diploma in Marketing or Communications would be advantageous

Knowledge and Experience

 

Computer literate in Microsoft Office (Word, Excel,Outlook) and not scared to learn new programs

 

Excellent verbal and written communication skills in both English and Afrikaans

 

 

Key Competencies

 

Must be able to work independently

Strong problem solver

Must be able to think analytically

Must be able to work in a team

Must be able to adapt positively towards change

Excellent communication skills

Must be able to work under pressure

Keen attention to detail

 

 

Duties and Responsibilities

 

  • Implementation and development of new ERP / CRM software

 

  • Write template emails and terms and conditions as required

 

  • Answer the general incoming emails, phone, and WhatsApp messages

 

  • Prepare the leads for the sales team and assists in managing the overall leads

 

  • Communicate with clients regarding Customer Care cases

 

  • Assists with the shipping of orders

 

  • Keep installation cases up to date on our new CRM platform

 

On offer is a market related and negotiable remuneration package, dependent upon the skills and experience of the successful candidate.

 

Interested candidates can send their CV

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