Card Issuing Clerk

at Standard Bank
Location St James, Cape Town, South Africa
Date Posted
Category Banking
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR

Description

Card Issuing Clerk

Job Summary

Our Client in the Banking Sector is looking for a suitable and experienced Card Issuing Clerk to join their team and play a crucial role in providing a top class service to its clients.

Duties And Responsibilities

  • Assigns consecutive batch numbers to blank cards and stores cards in vault.
  • Issues blank cards for imprinting, on requisition, and keeps records of batch numbers issued.
  • Receives new or reissued printed cards, verifies number sequence, and compares identifying data on cards with data on application files to detect errors.
  • Compiles lists of cards containing errors and initiates correction forms.
  • Places completed credit cards and establishment literature into envelopes for mailing.
  • Receives returned cards and reviews correspondence or searches records to determine customer reasons for return.
  • Receives blocking notices from officials and places designated cards in hold file until release is authorized.
  • Destroys inaccurate, mutilated, undelivered, withheld, or expired cards, in presence of witnesses, using scissors.
  • Compiles list of destroyed cards and records reasons for destruction, using computer.
  • Occasionally verifies customers' account balances to expedite issuance or renewal of cards.
  • Maintains related files and control records.
  • Issues cards for automated teller machines.

Qualifications And Experience

  • Diploma in Accounting/Banking & Finance
  • IOBZ Diploma is an advantage
  • 1 year of experience in a similar or related
  • Customer centric
  • Ownership and empathy

Skills

Customer centric
Ownership and empathy

Educational Requirements

Diploma in Accounting/Banking & Finance
IOBZ Diploma is an advantage

Responsibilities

Assigns consecutive batch numbers to blank cards and stores cards in vault.
Issues blank cards for imprinting, on requisition, and keeps records of batch numbers issued.
Receives new or reissued printed cards, verifies number sequence, and compares identifying data on cards with data on application files to detect errors.
Compiles lists of cards containing errors and initiates correction forms.
Places completed credit cards and establishment literature into envelopes for mailing.
Receives returned cards and reviews correspondence or searches records to determine customer reasons for return.
Receives blocking notices from officials and places designated cards in hold file until release is authorized.
Destroys inaccurate, mutilated, undelivered, withheld, or expired cards, in presence of witnesses, using scissors.
Compiles list of destroyed cards and records reasons for destruction, using computer.
Occasionally verifies customers' account balances to expedite issuance or renewal of cards.
Maintains related files and control records.
Issues cards for automated teller machines.

Experience Requirements

1 year of experience in a similar or related

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