Benefits Manager

at Life Healthcare
Location Johannesburg, Johannesburg, South Africa
Date Posted
Category Management
Work Hours Day
Salary Units MONTH
Currency ZAR



A vacancy exists for a Benefits Manager, based at Dunkeld Human Resources (Compensation and Benefits), reporting to Thaven Raja, Compensation and Benefits Manager. The successful candidate will be required to fulfil the role as Principal Officer and Information Officer to the Life Healthcare retirement funds and will also be required to oversee the efficient management of all retirement fund operations from a Company perspective which will include, inter alia, an oversight of the death benefit investigations in terms of Section 37C of the Pension Funds Act, as well as an oversight of the disability application and management processes.


Critical Outputs

The Principal Officer is the official representative or contact person of the fund with the Financial Sector Conduct


Authority (FSCA) and is expected to fulfil, amongst others, the following functions:


The role of Principal Officer to the retirement funds.

The role of Information Officer to the retirement funds in terms of the POPIA legislation.

Ensure that all decisions of the Board are executed.

Ensure ongoing interaction with the chairperson and the Board.

Attend to any other functions delegated to the Principal Officer by the chairperson and/or the Board.

Sign all documents required to give effect to the purpose of the Fund and legislative provisions.

Report to the Financial Services Conduct Authority (FSCA) in all instances where such reporting is required, and specifically

ensure the submission of all statutory returns and notifications.


Facilitate FSCA requirements in respect of desktop and/or on-site fund governance reviews.

Ensure reporting to the FSCA by service providers and appointed officials of the Fund i.e. auditors, administrators

and valuators, as required.


Monitor contractual compliance and accuracy of reporting by service providers and report any instances of non-compliance

to the Board.


Prepare a summary in respect of each death claim to be considered by the Trustees for distribution in terms of Section 37C

of the Pension Funds Act.


Review both draft the and audited annual financial statements of the Fund and participate in the audit work group.

Receive and respond to, or arrange for responses to, all complaints as envisaged by section 30 of the Pension Funds Act,

lodged with the funds.


As the appointed monitoring person, report to the Board on any late or under-payment of contributions to the funds in

terms of notification received from the administrator, as envisaged is Section 13A of the Pension Funds Act.


Attend all Trustee meetings, as well as meetings of any Sub-Committee or work groups established by the Board.

Arrange for the training of new Trustees, appropriate ongoing training of existing Trustees, as well as ensuring

completion of any assessments required by the FSCA to be undertaken (e.g. in terms of the FSCA’s Trustee Toolkit).






Liaise with the consultant and chairperson, as necessary, to confirm the agenda and supporting information required for

Board meetings, Sub-Committee meetings and/or work groups.


Review and contribute to the draft minutes prepared by the consultant in respect of meetings, to ensure that the salient

points have been correctly captured.


Ensure adequate record-keeping for the funds.

Oversee and update the action list after all meetings and liaise with service providers to ensure that the necessary action

items are attended to timeously.


Generally, interact with service providers to ensure that they duly perform and carry out their contractual duties.

Interact with the employer and the fund risk benefit insurers regarding fund-related matters, including Employer-owned

policies provided for the benefit of the retirement fund members, as required.


Ensure that professional indemnity insurance is maintained for the Board.

Develop or assist in the development of communication and presentation material to educate members.

Ensure that the disability process is optimal and liaise internally on challenging cases to facilitate solutions.

Handle all retirement fund matters with care and confidentiality and ensure that the Fund adheres to all principles of

Treating Customers Fairly (TCF).


Assist with ad-hoc projects as and when necessary.




B degree or CFP

POPIA knowledge

10 years’ experience as Principal Officer of Retirement Funds

Defined Benefits fund knowledge will be essential

A strong working knowledge of retirement funds environment, including administration, death benefit distributions, risk benefits, investments, financial statements etc.

Strong knowledge of retirement funds and all related legislation

Excellent oral & written communication skills

Ability to multi-task

Strategic Innovative thinking and delivery

Computer proficiency and good excel skills are essential




Problem-solving, analysis and judgement


Clear understanding of legislative framework pertaining to retirement funds

Engaging diversity

Verbal & written communication and presentation skills

Drive & energy

Excellence orientation

Ethical behaviour


Building relationships

Customer responsiveness

Organisational awareness

Attention to detail

Ability to work under pressure

Ability to anticipate and manage change


Interested candidates can send their CV


[email protected]