Benefits Administrator

at MPC Recruitment
Location Johannesburg, Johannesburg, South Africa
Date Posted
Category Admin & Office
Work Hours Day
Salary Units MONTH
Currency ZAR



Job Description:


Our client in JHB


- Midrand is looking for a BENEFITS ADMINISTRATOR to join their team.


- Quality assure all claim forms received and capture the task on the CRM system,


- Submitting the completed claim form plus supporting documentation to the provider


- Following up regularly on the progress of the claim in accordance to provider timelines


- If there are outstanding information from HR/member, the administrator must follow up on a regular basis until the documentation is received and submit to the provider


- Updating/saving all correspondence between the member/provider/employer on the CRM system


- Ensure that all membership movements are implemented on the monthly billing - Delays on claims to be escalated to managed


- Full understanding of the clients benefits and rates per provider



- NQF Level 5 RE - FAIS


- Minimum 5 years’ experience in medical scheme membership administration


- Proficient in advanced Excel


- Advanced knowledge on employee benefits rules, FICA, FAIS and TCF


- Advanced knowledge of employee benefits processes


Interested candidates can send their CV