Admissions Clerk

at Life Flora Hospital
Location Roodepoort, South Africa
Date Posted
Category Admin & Office
Job Type FULL_TIME
Work Hours Day
Salary Units MONTH
Currency ZAR
Street Address Roodepoort

Description

 

A vacancy exists for an Admission Clerk at Life Flora Hospital reporting to the Admission Supervisor, Sonja Rossouw. The successful candidate will contribute towards the optimal functioning of patient services by enabling smooth running and support in delivering quality patient care.

 

Critical Outputs

Greeting, welcoming, directing and announcing patients appropriately and professionally.

Be willing to listen, help and take action of all customer complaints

Performing general administration duties involved in the admission of patients.

Manage the accuracy of the admission process and the prevention of potential risk factors.

Assist patients with completion of admission information forms.

Capture patient details and procedures accurately.

Scanning documents into the system, i.e. referral letters, medical aid cards etc.

Booking patients for special procedures and supply pre-examination requirements to patients and units where necessary.

Confirm authorisation for certain procedures.

Answering the telephone and resolve queries, or direct to relevant parties.

Manage payments made at reception and billing of patient accounts, where applicable.

Being aware of the patients’ status in the waiting area, i.e. examination completed and waiting for results etc.

Ensure principles of infection prevention and all standard precautions are adhered to; ensure safe and clean hygienic environment

Foster a harmonious relationship between the reception staff, patients and hospital staff.

Operating the switchboard in a relief capacity.

 

Requirements

 

Grade 12

Receptionist and General administrative experience

Knowledge of hospital procedures and medical terminology will be an advantage

Knowledge and application of patient administration systems, policies and procedures

Computer literacy and proficiency in Microsoft Office (excel, word) is essential.

 

Competencies

 

Problem-solving, analysis and judgement

Resilience

Engaging diversity

Verbal & written communication and presentation

Influencing

Action orientation

Building relationships

Customer responsiveness

Organisational awareness

Leading by example

Motivating and developing people

Excellence orientation

Ethical behaviour

 

Interested candidates can send their CV