Administration Clerk

at Life Fourways Hospital
Location Johannesburg, Johannesburg, South Africa
Date Posted
Category Admin & Office
Work Hours Day
Salary Units MONTH
Currency ZAR



A vacancy exists for an Administration Clerk based at Life Fourways Hospital reporting to Thea van Reenen, Patient Services Manager. The successful candidate will be responsible for providing optimal service delivery and patient quality care


Critical Outputs

Performing general administration duties including research, communications, correspondence and office management

Operating the switchboard and doing filling

Compilation of statistical reports and Manco presentations /other documentation for delivery to hospital manager in key internal and external fora

All deliveries and support to be efficient, professional, and demonstrate appropriate appreciation of sensitivity of matters required confidentially

Front office skills and etiquettes highly required

Comply to all the business process policies and protocols

Ensure that the specified targets are met

Participate in all relevant meetings taking of minutes and distribution thereof

Attend training when and where applicable

Close liaison with the Doctors and Unit staff

High standard of completion of documentation and accurate capturing of data

Candidate needs to be flexible with regard to working hours and overtime as per business requirements

Assisting patients with inquiries and directions.

Answering Telephones

Knowledge of refund processes

Assist case managers to request LOM from doctors

Managing doctor’s refunds

Managing patient EFT refunds

Managing patient Credit Card refunds

Managing private debt collection

Managing insurance debt collection and GOP’s

Managing and processing of journals and write-offs




Grade 12

Essential to have had 3-5 years’ administrative experience, with exposure in a management


Proven track record of working, interacting and influencing at all levels coupled with superior

leadership skills

Computer literate, excel & Outlook

Basic understanding of accounting

Highly analytical and strategic

Excellent research capabilities

Computer proficiency

Excellent communication and interpersonal skills a prerequisite

Demonstrated problem solving ability, initiative and innovation in approaching all aspects of the role.

Ability to operate with a high degree of autonomy and flexibility in a changing environment

Excellent interpersonal and communication skills

Figure orientated

Computer literate with good typing skills

Ability to work under pressure and be professional and polite at all times

Honest, trustworthy and reliability is a necessity

Other additional tasks assigned by the line manager




Leadership ability


Ability to work in a team

Enthusiasm and drive

Good communication skills

Goal driven

Energy and drive

Problem-solving, analysis and judgement


Engaging diversity

Verbal & written communication and presentation


Excellence orientation

Ethical behaviour

Building relationships

Customer responsiveness

Organizational awareness


Interested candidates can send their CV

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